Article 1 - Scope of application.
These conditions govern the sales, by the company DP2C Distribution SAS / DistriModel, of the articles and services offered on www.distrimodel.com, its aliases and its subdomains. The general conditions of sale are applicable to all sales without restrictions or reservations. The fact, for any person, of ordering a product on the site www.distrimodel.com, its aliases and its subdomains entails total acceptance of the general conditions of sale. The buyer acknowledges having read these conditions prior to ordering.
DP2C Distribution SAS / DistriModel reserves the right to modify these conditions of sale at any time. The modified conditions of sale will be applicable from the time they are made available on the site.
Article 2 - Price.
The prices of our products are indicated in euros, all taxes included, excluding participation in processing and shipping costs and other additional contributions.
All orders, whatever their origin, are payable in euros.
DP2C Distribution SAS / DistriModel reserves the right to modify its prices at any time. The products are invoiced on the basis of the prices in force at the time of order registration.
Buyers who cannot provide proof of an intra-community VAT number and reside in one of the countries of the European Union cannot claim a tax-free sale.
Buyers residing outside the European Union can claim a tax-free sale.
In the event of delivery to a country other than the European Union, you are the importer of the product(s) concerned. Customs duties or other local taxes may be payable. These rights and sums do not fall within the jurisdiction of DP2C Distribution SAS / DistriModel. They will be the responsibility of the customer and are their entire responsibility both in terms of declaration and payment to the competent authorities of the country of delivery. We advise you to inquire about these aspects with your local authorities.
Article 3 – Order – Validation.
The ordering and order validation process includes several steps during which you must validate a detailed summary of your order and indicate your contact details. By clicking on the "Validate" button or equivalent, during payment, you confirm your order and declare that you accept all of these conditions of sale fully and without reservation, and accept your order. This confirmation as well as all the computer data recorded by DP2C Distribution SAS / DistriModel are considered as proof of our transactions.
DP2C Distribution SAS / DistriModel will send you a summary and an acknowledgment of receipt of the order by email.
DP2C Distribution SAS / DistriModel reserves the right to refuse any order from a customer with whom there is a dispute relating to the payment of a previous order.
The information provided by the customer when taking the order binds the customer: in the event of an error in the wording of the recipient's contact details, DP2C Distribution SAS / DistriModel cannot be held responsible for the impossibility in which it could be to deliver the product.
The buyer is solely responsible for the choice of the products he orders and DP2C Distribution SAS / DistriModel cannot under any circumstances be held responsible for any possible non-compatibility of the products purchased with the buyer's equipment or even technical characteristics. which do not correspond to the buyer's expectations.
Article 4 – Availability of articles.
Our products are offered within the limits of our stocks and the capacity of our suppliers to restock us. If, despite our vigilance, products prove to be unavailable after placing your order, we will inform you by e-mail as soon as possible. You can then request the cancellation or exchange of your order through the "Contact" section available in your order tracking, please specify the order number as well as the item reference and their quantity ordered.
Article 5 – Delivery.
The products are shipped by one of the shipping methods offered when finalizing the order. Shipping costs are displayed on the checkout page. An average time of 5 working days is necessary to process the order, this shipping time is calculated from the day after receipt of full payment for the order.
The goods travel at the customer's own risk. Some shipping methods come with insurance; it is the customer's responsibility to choose the appropriate solution when confirming the order.
Most shipping methods include a tracking number that allows you to track the shipment with the chosen carrier. In this case, the information is provided by email to the customer when the shipment has been made.
The information present in the order tracking is that provided by the carrier and it cannot engage the responsibility of DP2C Distribution SAS / DistriModel, their freshness being subject to the availability of the IT tools of the said carrier.
The products are delivered to the delivery address that you indicated when placing your order.
The delivery includes the product(s) ordered, this may not include an invoice but just a delivery slip, the invoice can be viewed and printed from the order tracking.
The estimated delivery date is shown on your order confirmation in accordance with Law Chatel n° 2005-67 of January 28, 2005. The times indicated are average times and correspond to the processing and delivery times for products destined for Metropolitan France. They do not constitute strict deadlines. The calculation of average delivery times begins the day after receipt of full payment for the order. DP2C Distribution SAS / DistriModel cannot be held liable in the event of late delivery or out of stock.
DELIVERY OUTSIDE METROPOLITAN FRANCE: Contact us for more information.
The buyer is required to check the good condition of the package at the time of delivery and in case of doubt to open the package in the presence of the driver or even to refuse the package. Furthermore, any delivery problem must be immediately reported by registered letter with acknowledgment of receipt to the company DP2C Distribution SAS / DistriModel within 3 working days from the date of receipt (the stamp of the postal administration being taken as proof). ). In the event of non-compliance with the aforementioned procedure, no complaint will be accepted.
When receiving the package, the buyer must check the conformity and condition of the products shipped. Observations must be precise and notified by email and registered mail within 48 hours. This method does not replace the complaints procedure described above.
Article 6 – Return and refund.
DP2C Distribution SAS / DistriModel accepts product returns under the terms of the Law for Confidence in the Digital Economy (LCEN) n° 2004-575 of June 21, 2004. This right of withdrawal is only applicable to individuals with the exception of one-person businesses, craftsmen, liberal professions and in general any legal entity or natural person in the context of their professional activity.
Right to retract :
Reimbursement will be made under certain conditions:
- The item must be returned to us within fourteen (14) days following its date of receipt (the postal administration stamps are taken as proof).
- The item must be in its original packaging and in perfect condition.
- The item must be accompanied by its invoice.
- Audio and video recordings (CDs and DVDs) and computer software whose packaging is opened by the buyer, including software associated with computer hardware (excluding pilots and drivers), newspapers, magazines, manufactured goods or personalized for the customer, lotteries and perishable products, services whose execution would have been started before the end of the withdrawal period following the buyer's agreement are excluded from the right of withdrawal.
- In accordance with article L.121-20-1 of the Consumer Code, reimbursement will be made as soon as possible and at the latest within thirty (30) days following the date of withdrawal.
- We refund the amount of the order (shipping costs included) with the exception of return costs which remain the responsibility of the buyer. DP2C Distribution SAS / DistriModel cannot impose a return shipping method, but it is the responsibility of the buyer to be able to provide proof that the goods have been returned and received by DP2C Distribution SAS / DistriModel. Only goods received by DP2C Distribution SAS / DistriModel will be eligible for a refund
Article 7 – Means of payment.
You can choose the payment method of your choice:
- by credit card.
- by bank check.
- by transfer.
- by international transfer: Bank charges linked to the transfer cannot be borne by the seller.
Some payment methods may not be available depending on the nature of the order, order amount and/or shipping destination.
DP2C Distribution SAS / DistriModel reserves the right to ask the customer for proof of their address and identity as well as their tax and administrative references by email or post.
For payment by bank card, only bank cards bearing the symbol CB, VISA or MASTERCARD issued in France or within the framework of international networks approved by the GIE Cartes Bancaires are accepted. In the event of payment by credit card, your account is debited for the amount of the products, the shipping costs of your order and other additional costs and contributions if applicable, as soon as you proceed with the transaction during secure payment. Our site is subject to a professional security system provided by our bank (Mastercard SecureCode, Verified by Visa).
For payment by check or money order, the references mentioned when finalizing the order must accompany the means of payment, at the risk of not being able to process your order, it must reach us within seven days (7) working hours following your order placed on our site, beyond that, the order will be canceled. For this method of payment, payment upon order is required by DP2C Distribution SAS / DistriModel, delivery of the order taking place upon validation by our bank of your payment and according to the average processing time for each of the items making up the order. order.
For payment by bank transfer or international transfer, the references mentioned when finalizing the order must be specified in the comments of the bank transaction, at the risk of not being able to process your order. For this method of payment, payment upon order is required by DP2C Distribution SAS / DistriModel, delivery of the order taking place upon validation by our bank of your payment and according to the average processing time for each of the items making up the order. order.
Late payment :
Generally speaking, orders are payable upon ordering with the exception of professionals for whom the payment deadline is eight (8) days from the invoice date. In the latter case, any late payment automatically and without formal notice results in a late payment penalty equal to the legal rate of the ECB increased by 10 percentage points in accordance with article 1907 et seq. of the Civil Code and the article L441-6 of the Commercial Code. This penalty will be calculated from the due date of the invoice; each month started will be due in full. In addition to the penalties, a fixed compensation is due for recovery costs set at €40 in accordance with Art 441-6 of the Commercial Code, this compensation does not prejudge other recovery costs incurred by DP2C Distribution SAS / DistriModel. In all cases, the buyer will bear all costs incurred by the seller in recovering the sums due.
No discount is accepted for any advance or cash payment.
Article 8 – Commercial guarantee.
The guarantees concerning the equipment delivered by the company DP2C Distribution SAS / DistriModel are the legal guarantees provided by the manufacturers.
Article 9 – Reservation of ownership.
The products remain the property of DP2C Distribution SAS / DistriModel until full payment of the price, even in the event of resale by the customer. This reservation of ownership does not prevent the transfer of risks which will be carried out upon delivery of said products.
Article 10 – Intellectual property.
All elements reproduced on this site (logos, photographs, texts, graphic charter, etc.) are protected by the intellectual property code and the civil code; they belong to DP2C Distribution SAS / DistriModel or to their respective owners.
Consequently, none of these elements may be represented, downloaded, reproduced, transmitted, translated, sold, exploited commercially or free of charge or reused in any way whatsoever without the prior consent of their owner.
Failure to comply with this prohibition constitutes counterfeiting, which may result in civil and criminal liability for the infringer. Any violation noted of this rule will be the systematic subject of a complaint to the competent judicial authorities.
Article 11 – Liability.
DP2C Distribution SAS / DistriModel cannot be held responsible for damages of any nature, whether material, immaterial or bodily, which could result from the misuse of the products or services sold.
The photographs and texts reproduced and illustrating the products or services presented are not contractual. DP2C Distribution SAS / DistriModel cannot be held responsible in the event of an error in one of these photographs or one of these texts.
DP2C Distribution SAS / DistriModel cannot be held responsible for non-performance of the contract concluded in the event of unavailability of the product or service, nor in the event of force majeure. Force majeure includes all cases recognized by case law and any malfunction of the Internet network, disruption or total or partial strike in particular of postal services and means of transport and/or communications, flood, fire, etc., this list not being not exhaustive.
Article 12 – Confidentiality.
Protection of personal data
Concerned about the protection of your privacy, DP2C Distribution SAS / DistriModel treats all information concerning you with the strictest confidentiality. We only ask you for the information essential for quality processing and careful monitoring of your order.
This information is reserved for the company DP2C Distribution SAS / DistriModel and its current or future subsidiaries and undertakes not to make any commercial use of your personal data.
The automated processing of personal information on the DP2C Distribution SAS / DistriModel website has been declared to the Commission Nationale de l'Informatique et des Libertés under the number "in progress".
In accordance with the Data Protection Act dated January 6, 1978 amended in 2004, you have the right to access, rectify, modify and delete data concerning you. You can exercise this right by sending us a letter to the following address:
DP2C Distribution SAS / DistriModel
Délégué à la protection des données
88 rue René Legros
91600 SAVIGNY-SUR-ORGE
FRANCE
Transaction security
Payment by credit card is provided by Banque Populaire. The transaction is carried out directly on the secure site of the banking establishment. In addition, the company DP2C Distribution SAS / DistriModel has subscribed to the 3D Secure program to guarantee bank card transactions. No bank card number is stored on the DP2C Distribution SAS / DistriModel website.
Article 13 – Applicable law, disputes and attribution of jurisdiction.
This agreement is subject to French law. The language of this contract is French. In the event that a dispute arises from this contractual relationship, the parties undertake to seek an amicable solution before any legal action.
In the event of a dispute, express jurisdiction is attributed to the Commercial Court of Evry, notwithstanding multiple defendants or warranty claims, even in the event of emergency or precautionary procedures.
Updated date : 31/08/2020